Customer Service: 1-609-654-2234

SHIPPING

Currently we ship to the Continental U.S., Alaska and Hawaii only.

  • Complementary standard shipping is available on orders of over $200. (Continental U.S. only)
  • All orders ship via UPS and are trackable.
  • Orders over $800 are fully insured.
  • Shipping time estimates are calculated from day of shipping not day of order.
  • Benchmark Rings take approx. 10-14 business days to process and ship.
  • Sized Rings take an additional 5 days to process and ship.


Standard Shipping

FREE for all orders of over $250 | Arrives 7-10 business days.
$10 for all order under $200 | Arrives 7-10 business day.


Rush Shipping

$20 for all orders | Arrives 3-5 business days.


In-Store Pickup

FREE As soon as the same business day - Monday-Saturday.
A customer service representative will let you know when your order is ready for pick-up. Click here for directions.


Standard Shipping to Alaska & Hawaii

$20 for all orders  | We will contact you with arrival estimate.


Taxes

Domestic sales tax only applies to customers whose billing or shipping addresses are in the state of New Jersey.


Packaging

Each shipment is securely packaged and fully insured. As finishing touch, we enclose your item in our signature jewelry box, or a plush fabric pouch tucked inside the distinctive JG Kronenberger gift box.


Signature Required

For the security of your shipment, an adult signature is required upon delivery for all orders of $800 or more. Please note that this applies regardless of any waivers you may have with your courier. Our packages over $800 fully insured until delivery at the shipping address. To ensure that someone will be available to sign for your package, you will receive an e-mail message notifying you that your order has shipped. UPS will make 3 attempts to deliver your package, after which they will leave a notice to pick it up at the local UPS store.


Shipping to an Alternate Address or P.O. Box

To protect against fraud we can only ship your order to your billing address. JG Kronenberger Fine Jewelry requires that a physical address is provided for every order placed, and does not ship to P.O. Box addresses.

 

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