Customer Service: 1-609-654-2234

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JG Kronenberger Fine Jewelry has been serving the customers of NJ for over 23 years. Created with you in mind, our store combines exquisite jewelry with exceptional customer service.

Our entire inventory is carefully selected by our experienced buyer to provide customers with the best selection and quality. Our NJ store carries a vast selection of GIA (Gemological Institute of America) Certified Diamonds, Bridal Jewelry from designers such as Fana and Levy Creations. We also carry an extensive assortment of Sterling Silver, Gemstone and Diamond Jewelry from designers such as POP Diamond Jewelry, Philip Gavriel and DA Gold, as well as our own custom collection.​ 

We are proud to offer the same great service and quality jewelry that have brought us loyal customers locally to your neighborhood by bringing a portion of our in-store inventory online. Read more about our online store policies here.

 


Hours

Monday thru Friday: 10am - 6pm
Saturday: 10am - 5pm
Closed Sundays
Hours may vary during holiday seasons.


Store Info

Phone: 1-609-654-2234
Email:  customerservice@jgkronenberger.com
Address:  417 Stokes Rd. - Suite C  Medford, NJ 08055  Click here for directions.


Staff & Services

Our knowledgeable staff include: a certified gemologist, dedicated bench jeweler and a highly experienced diamond setter. We offer a variety of in-house services including diamond setting, ring sizing, jewelry repair, and custom design.

We are honored to give back to our loyal customers and the South Jersey community, through our involvement in various charity events and fundraisers throughout the year.  

Appraisals & Insurance:
The following items purchased from our store include a free written insurance appraisal:
•    Diamond engagement rings and wedding bands
•    Diamond, gemstone, watch and pearl jewelry purchased for $1,000 and more.

An appraisal is a document stating the approximate retail replacement value of an item. It is calculated using current market data, which reflects typical retail prices. In addition to the cut, color, clarity, and carat weight of the gemstone(s), it includes the weight of precious metal included in the item, and the craftsmanship of the item.    

Your insurance agency can rely on this appraisal to calculate a coverage rate for your diamond or piece of fine jewelry. Your appraisal ensures that in the case of loss, theft, or damage your insurance company will provide you with equal replacement value for your item. The more information contained in your appraisal, the more likely you are to receive the exact replacement value for that item.

JG Kronenberger Fine Jewelers recommends Jewelers Mutual Insurance Company, if you decide to purchase jewelry insurance. As the nation's only insurer to specialize exclusively in jewelry insurance, Jewelers Mutual offers unmatched expertise and service to its customers. Contact Jewelers Mutual at pjweb@jminsure.com or call 888-884-2424.

Ring Sizing: JG Kronenberger Fine Jewelers provides a free initial sizing for all appllicable in-store ring orders.  Any subsequent adjustments will be charged an additional fee. Download our ring sizer here.

Lifetime Cleaning: We are happy to provide jewelry cleaning free of charge to all of our customers. To service your item, simply call us at 1-609-654-2234 (Medford, NJ store) with your order number. You can arrange to ship your jewelry to the store or to bring it in. Shipping charges are not included. Please note that polishing is not included and is available for a standard additional fee. If significant repair work is required or stones come out during cleaning, a charge will apply and estimate will be provided before proceeding.  

Replacement Batteries: We are happy to provide free batteries and battery replacement for the life of any watch purchased at JG Kronenberger Fine Jewelers. Please note a charge will apply for any requested waterproofing or resealing. To service your item, simply call us at 1-609-654-2234 (Medford, NJ store.) with your order number. You can arrange to ship your jewelry to the store or to bring it in. If significant repair work is required, a charge will apply and estimate will be provided before proceeding.

Warranty Information:  Several of our products include manufacturer warranties, some of which may require product registration.

Diamond Upgrade Program: If you have purchased a pair of solitaire diamond stud earrings with us we are happy help you upgrade to a larger set. With an upgrade, the original value of the purchased diamonds will be applied toward the cost of the larger diamonds. We require full payment of the remaining balance before shipment or pickup. Diamond certification and all original product information are required to receive an upgrade. To arrange for this service or learn more about diamond upgrade contact us at 1-609-654-2234 (Medford, NJ store.)

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